Magiedimurano.com

Shipping

We ship worldwide with care and safety

🚚100% Insured and Protected Shipping

Every product is packed with the utmost care by specialized staff and shipped with full insurance to ensure it arrives at its destination in perfect condition.

  • Professional packaging: Triple layer of protection with glass-specific materials
  • Insurance included: Full coverage on the product value
  • Real-time tracking: Follow your order step by step
  • Shipping with selected partners for delicate shipments

Shipping Zones

🇮🇹

Italy

Shipping cost:

€19,00

Free shipping from:

€500,00

⏱️ Delivery time

Approximately 20-25 working days for product processing, plus transport time. Shipments are made from Monday to Friday.

🇪🇺

Europe (EU)

Shipping costs for Europe are calculated at checkout based on the destination country.

⏱️ Delivery time

Approximately 20-25 working days for product processing, plus transport time.

🌍

Rest of the World

Shipping costs for the rest of the world are calculated at checkout based on the destination country.

⏱️ Delivery time

Approximately 20-25 working days for product processing, plus transport time.

⚠️ Customs: Possible customs duties and import taxes at the recipient's expense (vary by destination country).

Order Processing

1

Order Confirmation

You will immediately receive email confirmation with order details

2

Furnace Production (20-25 days)

Your product is handcrafted by master glassmakers in our Venetian furnace

3

Quality Check and Packing (2-3 days)

The product undergoes quality control and is carefully packed

4

Shipping

You receive an email with tracking number to follow the shipment in real time

5

Delivery

Package delivery to your address

Shipment Tracking

Once your order has been shipped, you will receive an email with:

  • Tracking number to follow the shipment
  • Link to track the shipment in real time
  • Estimated delivery date
  • Automatic notifications on shipment status

💡 Tip: Save the tracking number and check the shipment status regularly to know when to expect delivery.

What if something arrives broken?

🛡️

100% Insured Shipping

Every shipment is covered by full insurance on the product value. Your peace of mind is our priority: if your order is damaged during transport, we will immediately provide free replacement of damaged items.

📱 What to do in case of damage:

  1. 1.Take photos of the damaged package and broken product
  2. 2.Contact us on WhatsApp within 48 hours of delivery, sending the photos
  3. 3.We will send you the replacement parts free of charge at no extra cost

💚 No worries: shipping is 100% insured and replacement is always free!

Have more questions?

Visit our FAQ page to find answers to the most frequently asked questions about shipping, orders, products and more.

Go to FAQ